Get Help

Need more information on Canvas? A WebCampus Resources guide is available for instructors and students to find helpful resources all on one page.

UNLV IT Help Desk

If you have questions regarding WebCampus, please contact the UNLV IT Help Desk using the following methods:

Phone: 702-895-0777   
Email: ithelp@unlv.edu   
Submit a ticket: WebCampus Help Request form or click on Help from Canvas and select Report a Problem   
Request a one-on-one consultation   
In-person support: Visit the UNLV IT Help Desk website for up-to-date information on in-person support.

Help Desk Hours

Phone: 7 days a week 8:00 am - 8:00pm (including holidays)   
See above for in-person support hours.

Changes Coming: Open Labs for Instructors

While the Friday WebCampus Walk-In Open Labs are unavailable through the summer, the Office of Information Technology is still available for support. We will meet with you virtually or in-person, either in your office or a convenient location on campus. Please request a 30 minute one-on-one consultation on at date and time that works for you. If we are available, we will send you an invitation, if not, we'll reach out to find a date and time that works for both of us. 

E-Learning Technology Virtual Consultations

Are you looking for hands-on guidance to make the most of your e-learning tools? The E-Learning consultations provide one-on-one just-in-time support for faculty and staff to enhance teaching and student engagement.

What We Cover:

  • Video Conferencing (Zoom): Learn best practices and advanced features to make your virtual sessions seamless and effective.
  • Video Content Management (Panopto): Optimize how you create, manage, and share video content with students.
  • Polling Tools (Slido): Engage your students with interactive polls and Q&A features.

How It Works:

  • Book a 30-minute consultation at your convenience.
  • Get tailored assistance to explore specific solutions or applications of the tools you use.
  • Walk away with actionable strategies to improve your teaching and engagement.

Ready to Get Started? Schedule Your Consultation Now!

Office of Online Education

Office of Accessibility

The Accessibility Resources Team (A.R.T) provides oversight and resource support to help ensure the accessibility of Information and Communication Technologies at UNLV and promotes equal access for persons with disabilities. The A.R.T. provides training opportunities for instructors on the Foundations of Accessibility, Accessibility in Canvas, various accessibility workshops and open labs to support you in making accessibility happen. 

Website: https://www.unlv.edu/accessibility   
Email: accessibilityresourceteam-request@unlv.edu   
Training/Open Labs: https://www.unlv.edu/accessibility/training