Get Help

Need more information on Canvas? A downloadable PDF is available for instructors and students to find helpful resources all on one page.

UNLV IT Help Desk

If you have questions regarding WebCampus, please contact the UNLV IT Help Desk using the following methods:

Phone: 702-895-0777
Email: ithelp@unlv.edu
Submit a ticket: WebCampus Help Request form or click on Help from Canvas and select Report a Problem

Help Desk Hours

Phone: 7 days a week 7:00 am - 11:00pm (including holidays)
​Walk-in hours:

CBC B-113: 8:00 am - 5:00 pm (Monday - Friday); Closed (Weekends) 
Student Union 231: 8:00 am - 8:00 pm (Mondays - Thursdays);  8:00 am - 5:00 pm (Fridays); 12:00 pm - 5 pm (Weekends)


Open Lab for Instructors

The Office of Information Technology is available for walk-in support through WebCampus Open Labs.

Regular open lab information:
Time: Every Friday - 9:00 am - 11:00 am
Location: CBC C145

Register Now (Registration not required, but helpful for staffing allocation.)

Spring 2019 Extended Open Lab Schedule located at CBC C145:

Date Time
Tuesday, January 22 5:00-7:00pm
Wednesday, January 23 5:00-7:00pm
Thursday, January 24 5:00-7:00pm
Friday, January 25 9:00-11:00am
Monday, January 28 5:00-7:00pm
Tuesday, January 29 5:00-7:00pm
Thursday, January 31 5:00-7:00pm
Friday, February 1 9:00-11:00am

For your convenience, we also created a WebCampus Training Calendar that contains our training and additional open lab schedule. Drop by for assistance with WebCampus or use the time to work on preparing your course in case you have questions along the way. Stay for 10 minutes or the full 2 hours. 


Office of Online Education


Office of Accessibility

The Accessibility Resources Team (A.R.T) provides oversight and resource support to help ensure the accessibility of Information and Communication Technologies at UNLV and promotes equal access for persons with disabilities. The A.R.T. provides training opportunities for instructors on the Foundations of Accessibility, Accessibility in Canvas, various accessibility workshops and open labs to support you in making accessibility happen. 

Website: https://www.unlv.edu/accessibility
Email: accessibilityresourceteam-request@unlv.edu
Training/Open Labs: https://www.unlv.edu/accessibility/training