Get Help

Need more information on Canvas? A WebCampus Resources guide is available for instructors and students to find helpful resources all on one page.

UNLV IT Help Desk

If you have questions regarding WebCampus, please contact the UNLV IT Help Desk using the following methods:

Phone: 702-895-0777   
Email: ithelp@unlv.edu   
Submit a ticket: WebCampus Help Request form or click on Help from WebCampus and select Report a Problem   
In-person support: Visit the UNLV IT Help Desk website for up-to-date information on in-person support.

Help Desk Hours

Phone: 7 days a week 8:00 am - 8:00pm (including holidays)   
See above for in-person support hours.

WebCampus Consultations

If you need assistance with WebCampus, please submit a request for a 30 minute one-on-one consultation on at date and time that works for you. If we are available, we will send you an invitation, if not, we'll reach out to find a date and time that works for you and a WebCampus service team member. We will meet with you virtually or in-person, either in your office, or a convenient location on campus.

WebCampus Group Training

The WebCampus team also offers customized group training for 5 or more participants. Training is offered both virtually and in-person. Topics can be presented as verbal overviews, visual demonstrations, and/or hands-on activities. Please submit a request for group training and we will reach out to arrange all of the details.  

E-Learning Technology Virtual Consultations

Are you looking for hands-on guidance to make the most of your e-learning tools? The E-Learning consultations provide one-on-one just-in-time support for faculty and staff to enhance teaching and student engagement.

What We Cover:

  • Video Conferencing (Zoom): Learn best practices and advanced features to make your virtual sessions seamless and effective.
  • Video Content Management (Panopto): Optimize how you create, manage, and share video content with students.
  • Polling Tools (Slido): Engage your students with interactive polls and Q&A features.

How It Works:

  • Book a 30-minute consultation at your convenience.
  • Get tailored assistance to explore specific solutions or applications of the tools you use.
  • Walk away with actionable strategies to improve your teaching and engagement.

Ready to Get Started? Schedule Your Consultation Now!

Office of Online Education

Office of Accessibility

The Accessibility Resources Team (A.R.T) provides oversight and resource support to help ensure the accessibility of Information and Communication Technologies at UNLV and promotes equal access for persons with disabilities. The A.R.T. provides training opportunities for instructors on the Foundations of Accessibility, Accessibility in Canvas, various accessibility workshops and open labs to support you in making accessibility happen. 

Website: https://www.unlv.edu/accessibility   
Email: accessibilityresourceteam-request@unlv.edu   
Training/Open Labs: https://www.unlv.edu/accessibility/training