IT Help Desk

The IT Help Desk is part of the Office of Information Technology. We provide technology support for UNLV faculty, staff, and currently enrolled students. Contact the help desk when you need assistance with password resets, new accounts, wireless, e-mail, WebCampus or other computing problems. The help desk assists with the coordination of a variety of technology needs.

Submit a Help Request

Student Union 231

  • Monday - Thursday: 8 a.m. - 8 p.m.
  • Friday: 8 a.m. - 5 p.m.
  • Saturday & Sunday: Noon to 5 p.m.
CBC B113
  • Monday - Friday: 8 a.m. - 5 p.m.
  • Saturday & Sunday: Closed

Phone Support

  • Monday - Sunday: 7 a.m. - 11 p.m.

The CBC-B IT Help Desk is open during normal campus operating hours. The Student Union IT Help Desk location is closed any time the Student Union is closed, including winter break and holidays.

The IT Help Desk phone line (702-895-0777) is available from 7 a.m. - 11 p.m. every day of the year. You can also submit an online help request or send an e-mail at any time. If you contact the IT Help Desk after hours, a technician will respond during the next business day.

The technology status page, status.unlv.edu, shows you the current state of OIT and campus services. You can even subscribe to notifications to get up-to-date reports on what's going on with campus technology.

Service s​​tatus
  • Operational - The service is working as normal. If you think there's an issue with the service that we might not know about yet, contact the IT Help Desk.
  • Partial outage - Service is available, although not performing as expected. Some features may be unavailable or the service is intermittently unavailable.
  • Major outage - The service is completely unavailable.