A masked IT Help Desk worker fields calls at his workstation.

IT Help Desk

Contact us for assistance with password resets, new accounts, wireless, email, WebCampus, or other technology questions. You can get in touch with us in a number of ways. Call or email us, submit your request online, or join the virtual line to save your spot for an in-person appointment.

IT Support Portal

Phone Support

Monday - Sunday: 8 a.m. - 8 p.m. (including holidays)

Chatbot Support

24/7 support for commonly asked questions (including holidays)

Live agent support

Monday - Friday: 8 a.m. - 5 p.m. (excluding holidays)

Student Union 231

Join the line or schedule an appointment for in-person support.

Monday through Friday: 8 a.m.- 5 p.m. (excluding holidays)

CBC B113

Walk-in hours have been suspended until further notice.

The technology status page, status.unlv.edu, shows you the current state of OIT and campus services. You can even subscribe to notifications to get up-to-date reports on what's going on with campus technology.

Service s​​tatus
  • Operational - The service is working as normal. If you think there's an issue with the service that we might not know about yet, contact the IT Help Desk.
  • Partial outage - Service is available, although not performing as expected. Some features may be unavailable or the service is intermittently unavailable.
  • Major outage - The service is completely unavailable.
Contact Information