RebelCard Service Migration

Overview

The RebelCard project marks a significant technological leap forward for the UNLV campus ID system.

  • Phase 1: RebelCard Atrium System Migration (Complete)
    This phase involves upgrading the technology behind RebelCard to Atrium, a modern and advanced platform for identification and credentials. This change will affect all campus customers who hold a RebelCard, including employees, students, and emeritus staff.
  • Phase 2: RebelCard On Your Smartphone (In Progress)
    In phase 2, we're retiring the Transact system, introducing cutting-edge card printers, and bringing your RebelCard to your smartphone. These advancements will revolutionize how you interact with campus services, enhancing convenience, security, and data integration.

Why are we doing this?

Our mission is to create a more connected, efficient, and modern campus experience. This phase is designed to:

  • Modernize infrastructure: By replacing outdated systems, we're ensuring that RebelCard technology aligns with UNLV's future goals.
  • Improve customer experience: Improved data integration and real-time access will provide for a superior customer experience.
  • RebelCard on your phone: We're moving with the times, providing the convenience and security of having your RebelCard on your phone.

Benefits and Outcomes

  • Benefits for Employees:
    • Seamless transactions: Experience faster, more reliable and tap interactions at points of sale and physical access points.
    • Enhanced security: New card designs and mobile credentials bolster the protection of your personal information.
    • Data-driven insights: Real-time data will enable departments to optimize operations and resource allocation.
  • Benefits for Students:
    • Convenient campus life: Use your phone for everything from dorm access to meal purchases.
    • Personalized experience: A UNLV Mobile app integration will tailor the RebelCard experience to your needs.
    • State-of-the-art technology: Be part of a university leading the way in digital credentials.
  • Benefits for Emeritus:
    • Stay connected: Easily participate in campus events and access services with your phone.
    • Simplified access: No more worries about carrying your RebelCard – everything is on your device.
    • Modernized experience: Enjoy a user-friendly and accessible way to engage with the UNLV community.

What You Can Expect

  • Phased Implementation: Changes will be introduced gradually to minimize disruptions.
  • Transparent Communication: We'll keep you informed about timelines, new features, and how to get started.
  • Comprehensive Support: Our team will be available to address questions and provide assistance.

What you need to do

  • Rencode Effort: There will be a future effort to update existing RebelCard. You will need to tap your card at designated locations to update its features.
  • Watch for Updates: We'll provide detailed instructions as we get closer to launching mobile credentials.

Major Milestones

Phase 2: RebelCard On Your Smartphone

  • Decommission Transact system (In Progress)
  • Deploy Fargo Connect printers (In Progress)
  • Data integration enhancements (In Progress)
  • UNLV Mobile app development (In Progress)
  • Rencode effort (Date TBD)
  • Mobile credential launch (Date TBD)
  • Miscellaneous (data retention, Atrium activities)

UNLV Top Tier 2.0

  1. Excellence and Integrity
    • Pursuing Innovation: The project embodies the university’s commitment to excellence by pushing boundaries with the introduction of mobile credentials and real-time data integration. The development and integration of RebelCard functionality into the UNLV Mobile app exemplifies our pursuit of greatness and innovative spirit.
    • Accountability: Regular updates and active stakeholder engagement ensure accountability. By providing transparent reports and soliciting feedback, we uphold the highest standards of integrity in project execution.
  2. Compassion and Inclusion
    • Diverse Perspectives: By actively involving stakeholders, such as RebelCard administrators, IT partners, and the campus community, the project respects and incorporates diverse views and needs. This inclusive approach ensures that the solutions developed are considerate and beneficial to all.
    • Empathy in Implementation: The deployment of an improved online photo submission demonstrates empathy by considering the convenience and accessibility needs of students and staff.

Why are we doing this?

The decision to migrate the RebelCard system’s underlying platform is driven by the university's commitment to enhancing the campus experience for all members of our community. By transitioning to a modern, advanced platform, we aim to:

  1. Improve convenience: Atrium's features, such as streamlined access control, efficient event check-ins, and improved attendance tracking, will make everyday life on campus more convenient for students, faculty, and staff. 
  2. Enhance access control: The upgraded system will provide a more secure environment for all RebelCard holders, ensuring that access to facilities and services is properly managed and monitored.
  3. Enhanced Data Integration: The migration to the new RebelCard system helps us improve data connections between the RebelCard system and various university systems. These seamless integration will streamline processes, reduce manual data entry, and provide comprehensive insights into campus activities, enabling data-driven decision-making and resource allocation. 
  4. Prepare for the future: Atrium's cloud-based infrastructure is designed to scale and adapt to the changing needs of our university. This upgrade lays the foundation for future improvements, such as the introduction of RebelCard on your smartphone, which will further enhance the convenience and flexibility of the RebelCard.

Ultimately, the system migration for RebelCard is a step forward in our ongoing efforts to create a more connected, efficient, and secure campus environment that creates the best experience for our faculty, staff and students.

Benefits and Outcomes

  • Benefits for Employees:
    • Enhanced access control: The RebelCard migration will provide smoother entry to campus facilities, making it more convenient for employees to move around the campus. 
    • Improved attendance tracking: The new system will offer better record-keeping for attendance, which can be helpful for faculty and staff managing events or classes. 
    • Streamlined campus life: RebelCard’s integration with other university systems will reduce paperwork for staff, making administrative tasks more efficient. 
    • Mobile credentials (upcoming): The second phase of the project will introduce mobile credentials, allowing employees to use their smartphones as their RebelCard. 
    • Future-ready: The cloud-based infrastructure of RebelCard allows for flexible growth, ensuring that the system can adapt to the changing needs of the university and its employees.
  • Benefits for Students:
    • Enhanced features: The RebelCard transition will bring a host of new features designed to make campus life more convenient for students, such as streamlined access to facilities and efficient event check-ins. 
    • Improved payment options: The integration of RebelCard with more university systems will make it easier for students to pay for various services on campus, reducing hassle and saving time. 
    • Mobile credentials (upcoming): The second phase of the project will introduce mobile credentials, allowing students to use their smartphones as their RebelCard. 
    • Future-ready: As with employees, students will benefit from the cloud-based infrastructure of RebelCard, which ensures that the system can grow and adapt to meet their evolving needs.
  • Benefits for Emeritus:
    • Participation in campus events: With the RebelCard migration, emeritus staff will be able to participate in campus events more easily. The process of checking in and tracking attendance will be more efficient, thanks to the RebelCard's new features. 
    • Streamlined services: Emeritus staff will also be able to access campus services more seamlessly with their RebelCard. 
    • Future-proofing: As with employees and students, emeritus staff will benefit from the cloud-based infrastructure of RebelCard, this ensures that the system can adapt to their needs over time. 
    • Mobile credentials (upcoming): In the second phase of the RebelCard migration, emeritus staff will be able to use their smartphones as their RebelCard. This will provide them with the convenience of having their ID on hand at all times.

What you can expect

  • A Smooth Transition: We're working hard on a detailed plan to ensure minimal disruption while we switch systems.
  • Clear Communication: We'll keep you updated on important dates, how the change will affect you, and the exciting new features you'll gain.
  • Enhanced User Experience: The goal is to make your RebelCard even more useful and secure.

What you need to do

For the first phase, there is nothing you need to do. Your existing RebelCard will work exactly as it is now. For the next phase, we will provide the necessary instructions to make it as seamless as possible.

Project Phases

Phase 1: RebelCard Atrium System Migration - (Complete )

  • Point of sale integration
  • Event / attendance tracking through RebelCard
  • Superior reporting capabilities
  • Single Sign On integration (ACE)
  • Access Control Integration

Major Milestones

Contract/Purchasing (Complete )

  • Negotiating with vendor (Complete )
  • Finalization of Agreement (Complete )

SSO Implementation (Complete )

  • Integration with Ace (Complete )
  • Complete Single Sign-On (SSO) (Complete )
  • Require Sign In with ACE (Complete )

Data Flows Deployed (Complete )

  • Major data feeds into and out of RebelCard (Complete )

Major Integrations With RebelCard (Complete )

  • Barnes & Noble integration live (Complete )
  • GrubHub integration live (Complete )
  • CampusDish integration live (Complete )
  • Vending (Cantaloupe) integration live (Complete )
  • Stakeholder Communication (Complete )

Go Live: All RebelCard transactions processed in RebelCard powered by Atrium (Complete )

UNLV Top Tier 2.0

  1. Advance Student Achievement 
    The project aims to enhance the student experience by providing a more convenient and efficient campus life. Features like streamlined access control, efficient event check-ins, and improved attendance tracking contribute to a better learning environment and co-curricular opportunities for students.
  2. Foster Community Partnerships
    The RebelCard migration lays the foundation for future improvements, such as mobile credentials, which can facilitate easier participation in campus events for emeritus staff and community members and growing the list of vendors that accept RebelCard.
  3. Infrastructure and Shared Governance 
    The project directly addresses the need for improved infrastructure by transitioning to a modern, cloud-based platform that can adapt to the changing needs of the university. The migration also promotes data-driven decision-making and resource allocation through enhanced data integration and reporting capabilities.

Project Lead

Project Sponsor: Hector Ibarra