Getting Started

Download Google Chrome

While you can use any web browser, we recommend using Google Chrome, as G Suite work best in Google Chrome. You’ll also be able to access Training for G Suite, an interactive training tool, if you sign in to Google Chrome.

Signing in to your UNLVMail account

Accessing UNLVMail is as simple as navigating to and signing in with your full email address (typically and your ACE account password. That's it!

If you have never set up an ACE account or have issues resetting your password, contact the IT Help Desk.

UNLVMail on your phone or tablet

Setting up Google Apps on your Android or Apple iOS mobile device is easy and makes your information available wherever and whenever you need it.

Note: When adding your account to your mobile device, we recommend turning Contact syncing off. Otherwise, people you email in UNLVMail will show up in your phone’s contact list, which you might not want.

Enabling 2-Step Verification Security

2-Step Verification provides stronger security for your UNLVMail account by requiring both your password and a unique code sent to your phone to sign in to your account. Please follow the instructions for turning on 2-Step Verification.

Managing Multiple Google Accounts

It’s simple to use multiple Google Accounts at one time. You can sign in to multiple accounts or create multiple Google Chrome users, depending on your personal preference.

Once you’re signed in, you’re ready to start using Gmail, Calendar, Contacts, and Other Google Apps.

Navigating Between Apps

To switch between the different Google Apps, click on the App Launcher icon An icon of three rows of three dots next to your email address in the top right corner of the page. When you click on an App, it will open in a new tab and leave your original tab open.

Setting Up Your Signature

Follow these instructions to set up a signature to include on all outgoing mail.

Using Conversation View (threaded messages)

Google will automatically group messages in to a conversation view, where all messages from a conversation appear together.

To turn off conversation view and see messages individually:

  1. Click the gear icon in the upper-right corner of your mail window and click Settings.
  2. On the General tab, scroll down to Conversation View.
    • If Conversation View is off, new messages won't be grouped into conversations, and any existing conversations appear as separate messages.
    • If Conversation View is on, you can't separate the messages in a conversation. However, if you want to send a reply but don't want it to be added to the conversation, you can simply change the subject line in your reply. Learn more about composing messages in Google.

Searching for messages

Gmail has a powerful search feature that quickly finds what you’re looking for. And with Advanced searching, you can find what messages by sender, recipient, subject, label, keyword, and even by date range.

Mail and Calendar Delegation

Delegating access to your mail and calendar is the simplest and most secure way to give other people access to your account (or a group account that you manage), without compromising your personal password.

However, you cannot delegate access outside of the domain. 

Note: Sharing passwords to accounts you manage compromises the security of the account is against UNLV’s password policy.

Setting UNLVMail as your default mail and calendar program in Google Chrome

To set UNLVMail to open email and calendar links from webpages in Google Chrome:


  1. Open UNLVMail in Chrome.
  2. Click on the Protocol Handler icon Protocol handler icon in the address bar.

    Address bar with Protocol handler icon to the right<
  3. You will be prompted to allow UNLVMail to open all email links. Select Allow and click Done.
    Select list of options to allow Google mail to open mail
  4. Now when you click on an email link on a webpage, UNLVMail will open up a compose window.


  1. Open Google Calendar in Chrome.
  2. Click on the Protocol Handler icon Protocol handler icon in the address bar.
    Address bar with Protocol handler icon to the right
  3. You will be prompted to allow Google Calendar  to open all calendar links. Select Allow and click Done.
    Select list of options to allow Google mail to calendar links
  4. Now when you click on a calendar link on a webpage, Google Calendar will open.

Add the UNLV academic schedule and holidays to your calendar

To add the UNLV events calendar to your Google Calendar, click on the link below while you're logged into UNLVMail. Click "Yes, add this calendar" when prompted. The calendar will then appear in your Other Calendar list. More calendars will be available soon.