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Currently Hiring:

Classroom Support Technician (CTS)

Classroom Support Technician

Job Responsibilities/Details

  • Installation and support of various Computer, Audio/Visual, and IT equipment in classrooms around campus; including Win10 desktop workstations, web and document cameras, Blu-ray players, video projectors, UNLV licensed software, microphones and other related technologies.
  • General help desk support including client correspondence via email and phone, generating help requests, ticket tracking, documentation and follow up.
  • Conduct training sessions with university instructors, as needed, on proper operation of classroom technology equipment and services.
  • Interaction with senior members of the team including other OIT departments, as needed.
  • Offer consistently excellent customer support and service.
  • Good communication, troubleshooting, and interpersonal skills are a plus.
  • Abide by all University rules, regulations, and policies.
  • Keep work area and equipment in a clean and orderly condition.
  • Perform additional tasks as assigned.
  • Training provided.
  • Many shifts available. Office hours are 8:00a – 10:00p Mon – Thur and 8:00a – 5:00p Friday.

Required Qualifications

  • Be able to meet student worker eligibility criteria, including enrollment in 6 or more credits at UNLV for each semester of employment and a cumulative GPA of 2.0
  • Demonstrate a high-level of professionalism at all times
  • Have a valid driver’s license

Pay starts at $10.75/hr depending on experience.

Computer Lifecycle Technician I

The Computer Lifecycle Technician I is responsible for providing technical support to the UNLV Faculty and Staff with assistance with OIT Computer Lifecycle Management staff.

Responsibilities include:

  • Providing customer service and communicating with team members
  • Delivery and setup of new computer equipment including desktops, laptops, and peripherals
  • Upgrades to current computer systems and software updates
  • Evaluation of surplus equipment and proper sanitization methods to remove data
  • Assisting in the Academic Affairs Computer Replacement Program (AACRP)

Experience with Windows and Macintosh OS is preferred. Must be able to lift 50 lbs. Must have Driver’s license.

The Computer Lifecycle Management office is open Monday through Friday, 8 AM to 5 PM.

Student worker schedule: 20 hours per week during the school semester. Up to 40 hours per week when no classes are in session (depending on availability/need).

Hourly rate starts at $11.25/hr.

Front Desk Assistant

Job Duties

Job duties of the Front Desk Assistant include:

  • Opening the front desk at the start of business
  • Answering the front desk phone and transferring calls as needed
  • Checking and distributing the office mail
  • Document deliveries/ Office Runs
  • Assist with on boarding new student employee hires
  • Maintaining the Supply Room inventory
  • Maintaining the distribution of the Office Carts
  • Closing down the front desk at the close of business

Requirements:

For all Domestic Undergraduate student employees:

  • Must have a minimum of 6 credits per semester
  • Must have a minimum cumulative GPA of 2.0

For all International Undergraduate student employees:

  • Must maintain work eligibility within the United States
  • Must have a minimum of 12 credits per semester
  • Must maintain a GPA of 2.0

Starting Pay: $11.25/hr

Instructional Technology Support Assistant

Duties/Responsibilities:

  • Assist with maintenance, upkeep, and operation of implemented lecture capture, Webex video conferencing, and clicker technologies under Office of Information Technology purview
  • Provide training for users on operation of lecture capture equipment, web conferencing technology, and polling clickers upon request • Schedule all recordings in lecture capture equipped classrooms upon request
  • Update, proofread, and edit training guides, training videos, web forms, and other reference materials used by UNLV personnel for lecture capture, video conferencing, and clickers.
  • Inspect lecture capture classrooms regularly to ensure a reliable, “performs as advertised” experience, reporting any issues immediately
  • Work collaboratively with the Classroom Technology Services technicians and the Help Desk for any troubleshooting, appropriate data acquisition, and other tasks
  • Work in an office, classroom, and/or remotely as needs require
  • Other duties as assigned

Qualifications/Skills:Outstanding initiative and reliability

  • Comfortable assimilating technical information and translating it into understandable, relatable terms
  • Excellent customer service and communication skills among a multitude of UNLV personnel
  • An empathic understanding toward the impact of technology issues experienced by patrons
  • A general understanding of the Windows, Mac, iOS, and Android operating systems
  • Adaptable to frequent changes in technology, policies, and location of work environment (remote work, classroom work, etc).
  • Comfortable solving problems under pressure

Special Requirements (preferred, but not critical):

  • Familiarity with lecture capture hardware, software, and workflow (Panopto)
  • Experience with use of Web Conferencing equipment and software (Cisco Webex)
  • Experience with use of, or assistance with, student response systems/Clicker devices (iClicker/Top Hat)
  • General familiarity with audio visual systems, connectivity, pathways, etc.
  • Ability to navigate through, and use, a Learning Management System (Canvas)

Pay Rate: $11.00

IT Help Desk Student Tech Trainee

The IT Help Desk assists faculty, staff and students with most technology accounts (UNLVMail, Rebelmail, WebCampus, ACE, Wireless, etc.) and with computer technical support.

We are looking for hard working; customer service oriented and motivated individuals. Work schedules are flexible and studying is acceptable during quiet times. We provide training on various computers and support skills! Have you built your own computer?

Do you know the difference between an IP address and a MAC address? Are you the go-to tech in your family? Apply today!

We are currently accepting applications from qualified individuals that are available to work 4 - 6 hour shifts per day, 15-20 hours per week, Monday through Sunday between the hours of 8:00 am - 8:00 pm. 

Starting pay begins at $11.75/hr.

IT Help Desk Technician

The IT Help Desk assists faculty, staff and students with most technology accounts (UNLVMail, Rebelmail, WebCampus, ACE, Wireless, etc.) and with computer technical support. We are looking for hard working; customer service oriented and motivated individuals. We start all IT Help Desk Student Technicians with training.

Work schedules are flexible and studying is acceptable during quiet times. We provide training on various computers and support skills! Have you built your own computer? Do you know the difference between an IP address and a MAC address? Are you the go-to tech in your family? Apply today!

We are currently accepting applications from qualified individuals that are available to work 4 - 6 hour shifts per day, 15-20 hours per week, Monday through Sunday between the hours of 8:00 am - 8:00 pm. 

Starting pay begins at $11.75/hr.

Lab Monitor (ITS)

We're always looking for helpful lab monitors. Interested students should have some knowledge of Microsoft Office, Rebelmail, WebCampus, and Web browsers (Firefox, and Internet Explorer). Lab monitors maintain lab security, ensure patrons can access the hardware and software provided within the lab, answer phone calls, monitor printers, and care for the overall appearance of the facility.

This is a good opportunity for you to brush up on your computer skills, help students with computer questions, and get paid for it. Hourly rate starts at $10.75/hr

RebelCard Office Support

RebelCard is more than official campus identification. Students, Faculty, and Staff can deposit money on their RebelCard and use it as RebelCash for dining on campus, for vending machines, and at a number of restaurants and shops both on and off campus.

RebelCard Office Support is responsible for making and replacing RebelCards and UNLV Student Recreation and Wellness Center cards while providing excellent customer service and promoting meal-plans, dining dollars, and RebelCash products.  Excellent customer service skills are required and cash handling and sales experience is preferred.

The RebelCard office is open:

  • Monday: 8:00 a.m - 6:00 p.m.
  • Tuesday: 8:00 a.m - 5:00 p.m.
  • Wednesday: 8:00 a.m. - 5:00 p.m.
  • Thursday: 8:00 a.m. - 5:00 p.m.
  • Friday: 10:00 a.m. - 3:00 p.m

***Must be available to work Friday and/or Saturday 7 a.m. - 5 p.m. during summer sessions***

The hourly rate starts at $10.75/hr.

RebelFlex Classroom Assistant

A RebelFlex Classroom Assistant supports instructors who are teaching simultaneously in a face-to-face environment and with Webex. This role provides technical support for the instructor in the classroom, along with moderating and monitoring the remote students.

Duties/Responsibilities

  • Assist instructor with classroom setup to support instruction both in the classroom and in Webex.
  • Participate in the course’s regularly scheduled Webex sessions, serving as a moderator. This can include monitoring overall audio quality, questions and answers, chat window, muting mics while the instructor is speaking, breakout rooms, providing troubleshooting information, and other instructor needs.
  • Assist instructor with AV system operation, including setup of microphones, switching sources using the touch panel, camera positioning, etc.
  • Verify that the instructor’s Panopto (i.e., lecture capture) and/or Webex Recordings start and end on time.
  • Monitor and assist remote students, ensuring their feedback and questions are addressed by the instructor.
  • Coordinate periodic meetings with the instructor to evaluate their classroom assistant role, plan future sessions, and analyze whether established course objectives are being met.
  • Work collaboratively with the instructor and students to build a supportive and inclusive community of teaching and learning.
  • Analyze recorded sessions to make sure audio can be heard clearly and all video sources are displaying properly.
  • Report any classroom technology issues to the Classroom Technology Services team; report any Webex issues to the IT Help Desk.
  • Other duties as assigned by the Office of Information Technology.

Qualifications/Skills

  • Outstanding initiative and reliability
  • Ability to relate well to people and have an appreciation for diversity
  • Comfortable solving problems under pressure
  • Excellent communication skills
  • A general familiarity with the Windows operating system and video conferencing platforms
  • Adaptable to frequent changes in technology, policies, and location of work environment (different classrooms)

Additional Information

  • Interested students must submit a completed application and resume.
  • Students must be available to work during the days/hours that courses are offered.
  • Undergraduate students (must be enrolled in at least 6 credits) or graduate students (must be enrolled in at least 3 credits).
  • Mandatory training sessions will be held in August.
  • Starting pay for the RebelFlex Classroom Assistant is $16.00/hr.

Supply Support Specialist (OS)

Supply Support Specialists provide assistance to OIT support staff. Responsibilities include: customer service to internal and external customers, receiving/delivering computer equipment and parts, data entry, creating and updating work orders, inventory, and other assigned duties. Do you have a passion for helping others? Do you want an introduction into how an IT department functions? Do you enjoy working in a team oriented environment? Apply today!

Required Qualifications

  • Be able to meet student worker eligibility criteria, including enrollment in 6 or more credits at UNLV for each semester of employment and a cumulative GPA of 2.0
  • Working knowledge of Microsoft Word and Excel.
  • Must be very attentive, organized, and dependable.
  • Precise in data entry.
  • Good communication skills (in-person, over the phone, and via email/chat).
  • Excellent customer service and writing skills.
  • Have a valid driver’s license
  • Must be able to lift 50 lbs.

We are currently accepting applications from qualified individuals that are available to work 15-20 hours per week, Monday through Friday between the hours of 8:00 am - 5:00 pm. Weekends off!

Starting pay begins at $10.75/hr