Strategic Technology Initiatives Overview

The initiatives and action items introduced in the IT Master Plan are interrelated and complementary. Each has its own impact on the way that technology contributes to the overall success of the University The IT Master Plan should be considered in its entirety before action is taken by UNLV.

The Plan is comprised of 14 initiatives grouped by four major areas of emphasis.

IT Master Plan Major Areas of Emphasis
Section 1: Governance and Planning Build a strong governance structure led by a new CIO with the vision to unite the technology community, oversee strategic technology planning and prioritize resources, thereby transforming IT from a foundational service to a key strategic asset.
Section 2: Creating Sustainable IT Services Strengthen processes and practices to improve IT service delivery and usability by coordinating services, sustaining technology investments, and increasing awareness and training.
Section 3: Foundation for Growth and Agility Create a secure, integrated technology environment with easily accessible, user-friendly enterprise information systems, fewer logins, and increased mobility.
Section 4: Information Sharing and Collaboration Tools Provide technologies that facilitate processing and sharing information to improve effectiveness, decision-making, communication and collaboration.

Each initiative is presented using the format below.

  • Initiative Number and Title
  • Initiative action statement
    • Description of the initiative and why it has value, relevancy, and is important to the overall Plan.
  • Initiative Owner
    • The initiative owner is responsible for championing the successful implementation of the initiative.
  • Consultative Role
    • Other UNLV entities that have a consultative role are identified.
  • Budget Estimate
    • Provides an estimate of direct costs (e.g., procurement of technology, funding for additional personnel, etc.) and indirect costs (e.g., staff time). These costs reflect either projected cost savings and/or cost increases that deviate from current spending levels. Note: estimates contained herein are for planning purposes and are subject to change.
  • Action Items to Implement Initiative
    1. Identifies high-level steps for successfully implementing the initiative.
    2. Provide key milestones for implementing the initiative.
    3. Are intended for high-level planning purposes.
  • Anticipated Benefits
    • Includes bullet points that identify anticipated benefits.
  • Measures of Success
    • Includes methods for monitoring the success of the initiative. Measures may be either quantitative or qualitative.
  • Contextual Information (Research and/or Best Practice)
    • Provides information gathered from peer institution research as well as information from Research Universities with Very High Research Activity (RU/VH) and/or sources that support the importance and potential value of the initiative and associated action items.

High-Level Overview of Four Areas of Emphasis and 14 Initiatives Contained Within

Strategic Technology Initiatives 
Section 1 – Governance and Planning 1. Governance of IT Establish a governance structure for IT that is informed by representative groups of campus stakeholders. The structure should facilitate decisions and establish priorities that support UNLV’s strategic directions and provide an evolving technology vision that maintains alignment with those directions.
2. Strategic Technology Planning Create a sustainable strategic technology planning process that engages the campus community, adapts to evolving campus priorities, communicates key planning milestones, and aligns with UNLV’s academic calendar and other strategic planning cycles.
3. IT Leadership and Coordination Establish a Chief Information Office (CIO) position at UNLV that provides a technology vision, aligns IT efforts with strategic initiatives, leads IT service delivery, and facilitates IT planning efforts across the university's community of central and distributed IT personnel.
4. IT Projects Establish IT project review and purchasing approval processes that maximize UNLV’s IT investments. These new processes will facilitate the deployment of new services, improve IT service coordination, and provide transparent decision-making.
Section 2 – Creating Sustainable IT Services 5. IT Service Coordination Improve the provision of IT services by developing a University-wide IT Service Portfolio and a University-wide IT Service Catalog that optimizes both central and distributed technology services.
6. Sustaining Technology Investments Sustain IT investments in a manner that accommodates the needs of both distributed and central IT, optimizes technology refresh cycles, leverages technology standards, and supports the introduction of new and emerging technologies. Design funding models to support the strategic approach to sustaining technology.
7. IT Awareness and Training Increase awareness of available IT services, strengthen technology training, and provide timely, targeted communication about technology.
Section 3 – Foundation for Growth and Agility 8. Information Security Elevate the role for security planning and management beyond IT by creating a University-wide Cyber Security Team and Chief Information Security Officer position empowered to implement a comprehensive security strategy designed to mitigate current and anticipated future risks.
9. iNtegrate 2 Implement new human resources and finance systems to reduce labor-intensive manual processes, decrease duplication of effort, improve tracking, and increase self-service options. The new systems will also introduce new functionality, integrate well with existing systems, improve data integrity and enhance security allowing better access to information for decision-making and reporting.
10. Identity Management Single Sign-on Establish an identity management program to improve the efficiency of user account administration, increase information security, improve collaboration, and simplify access to resources and data.
11. Mobility Meet the growing expectations for mobile access to information and services in a manner that is expeditious, secure, sustainable, improve collaboration, and simplify access to resources and data.
Section 4 – Information Sharing and Collaboration Tools 12. Enterprise-wide Document Management Establish a university-wide approach to digital document storage, records retention, and secure disposal of archives that will support the University’s goal to improve process workflows and increase administrative efficiency.
13. Data Management for Institutional Effectiveness and Decision-making Build upon the institution’s university-wide support model for improving access, utilization and governance of data that recognizes the strategic value of using information as an institutional asset.
14. Communication and Collaboration Tools Cultivate a more engaged, connected, and collaborative campus community through the use of state-of-the-art technologies.