Appendix 1: Governance of IT

  1. UNLV Information Technology Governance Group Membership and Charges

Appendix 1A: UNLV Information Technology Governance Group Membership and Charges

The Information Technology Governance Structure

The information technology governance structure includes a newly created Chief Information Officer(CIO) position. As a key member of the governance structure, the CIO is responsible for convening and facilitating the work of two complementary groups that serve distinct roles in supporting technology governance – the Technology Advisory Committee (TAC) and the Technology Review Board (TRB). Additionally, standing campus technology groups provide subject matter expertise and assist with TAC and TRB committee charges.

Technology Advisory Committee

Purpose of Group

The Technology Advisory Committee is comprised of campus representatives with institutional perspectives on academic, student-related, research, operational, and administrative priorities. The primary responsibilities of the group are to:

  • Establish a technology vision and set priorities that align with and help meet University strategic goals
  • Advise the President’s Cabinet on matters related to technology projects, budgeting and planning
  • Prioritize and approve major technology investments
  • Optimize and protect information technology assets
  • Provide leadership and planning for the thoughtful exploration of emerging technologies
Reporting Structure

Reports to the President’s Cabinet through the Chief Information Officer

Membership
Areas Represented Members
Campus Technology Chief Information Officer, Chair
Executive Vice President & Provost Executive Vice President & Provost or designated appointee
Finance & Business Senior Vice President for Finance & Business or designated appointee
Student Affairs Vice President for Student Affairs or designated appointee
Research & Economic Development Vice President for Research & Economic Development or appointee
Advancement Senior Associate Vice President University Marketing, Communications, and Brand Strategy
Central IT Vice Provost for Information Technology (Ex-Officio)
Faculty Faculty Senate Chair or designated appointee
Charges
  • Maximize the campus IT investment through the allocation of resources that:
    • Support Tier One and Retention, Progression and Completion strategic initiatives
    • Anticipate future campus technology directions
    • Build and sustain an adaptable IT foundation
    • Facilitate access to and use of campus data
    • Promote innovation
  • Optimize central, distributed and outsourced IT resources
    • Recommend to Cabinet major organizational restructuring to maximize IT resources
    • Oversee the IT Services Portfolio
    • Approve major changes to the IT Services Catalog
    • Strengthen collaboration within the IT Community at UNLV
  • Maintain the campus IT Project Portfolio
    • Prioritize major campus IT projects
    • Approve major IT projects and secure funding
  • Maintain a list of IT priorities for submission through the Major Capital Project and One-Time Project Process and other campus calls for funding needs
  • Review and approve plans to mitigate IT security risks identified by the Technology Review Board
  • Implement and oversee the strategic technology planning cycle
    • Ensure the strategic technology plan is updated annually
    • Update plan initiatives to maintain alignment with campus strategic directions
    • Identify annual goals and secure resources to meet plan initiatives
    • Assess progress on annual goals and overall plan initiatives
    • Involve campus community in planning and assessment
  • Provide transparency regarding IT priorities and decision-making
    • Regularly update the campus community on IT priorities and progress on initiatives
    • Develop easy-to-use mechanisms for participating in planning activities, requesting projects and/or new services, providing feedback, assessing progress, etc.
    • Ensure information about technology services and support is readily available and understandable
    • Create communication venues tailored to meet the needs of audiences varying in technical knowledge
  • Provide direction to and act on recommendations from the Technology Review Board
  • Identify emerging technologies and their impact on higher education in general and UNLV specifically
  • Promote activities that encourage understanding and adoption of new technologies
  • Provide the Cabinet an annual assessment of the performance of the TAC in fulfilling these charges

Each initiative in the UNLV IT Master Plan provides additional guidelines for fulfilling these charges.

Technology Review Board

Purpose of Group

The Technology Review Board is comprised of technology specialists from across the campus. The primary responsibilities of the group are to:

  • Provide coordinated IT services designed to support both individual needs and campus strategic directions
  • Create and maintain a secure, adaptable, cohesive campus-wide core technical environment that optimizes UNLV’s ability to adapt quickly to current and future opportunities
  • Serve as the technical advisory group for the Technology Advisory Committee (TAC)
  • Serve as a liaison for standing and ad hoc campus and NSHE technology groups

Reporting Structure

Reports to the Chief Information Officer

Chair

Chief Information Officer

Membership
Technical Staff Representing the Following Areas Appointed By
Cabinet (1)
  • Chief Information Officer, Chair
President
Academics (4) Cabinet Education Team
Research (2) Cabinet Research Team
Administrative Units (3)
  • Finance & Business
  • Student Affairs
  • Advancement
Appropriate Cabinet Member
UNLV Technical Staff (1)
  • IT Forum Group
IT Forum Group (appointee should be a non-Central IT member of the group selected by election)
Faculty (1) Faculty Senate
Online Education (1) Vice Provost for Academic Affairs
Institutional Analysis & Decision Support (1) Associate Vice Provost for Institutional Analysis & Decision Support
UNLV Libraries (1) Dean of UNLV Libraries
Graduate Students (1) Graduate and Professional Student Association (GPSA) President
Undergraduate Students (1) Consolidated Students of the University of Nevada, Las Vegas (CSUN) President
Central IT (2) Chief Information Officer
Charges
  • Regularly review and update the campus IT Service Catalog
    • Ensure IT services are usable, customer friendly and seamless
  • Provide a forum for discussion and resolution of IT service issues
  • Review and recommend changes to the enterprise IT architecture
  • Develop and maintain a list of approved standards for campus technologies. Examples of areas where standards already exist or need to be developed include:
    • Desktops
    • Mobile Devices
    • Printers
    • Security including Access and Identity Management
  • Create and update campus policies to optimize the IT environment. Initial needs for policy development identified in the UNLV IT Master Plan include:
    • IT Purchasing (e.g., standards-based, leveraging)
    • Deploying applications requiring use of enterprise data
    • Mobile application coordination
  • Prepare technical reviews of major (1,000 hours) IT projects to be considered by the Technical Advisory Committee. Reviews should include information such as:
    • Architectural fit
    • Data considerations
    • Security
    • Resource needs
    • Support
    • One time and ongoing costs
  • Recommend to the Technology Advisory Committee IT security and IT infrastructure project priorities
  • Create and implement a process to prioritize and approve mid-sized (300 hours) IT projects (e.g., modifications to MyUNLV, add-ons to WebCampus, iNtegrate 2 enhancements, printers behind firewalls)
  • Review and approve annual reports and act upon recommendations from standing and ad hoc campus technology groups. Examples of proposed reports from the UNLV IT Master Plan include:
    • Security risk assessment and mitigation report created annually by the Cyber Security Team
    • The annual UNLV analysis of the EDUCAUSE Center for Research Study of Undergraduate Students and Information Technology
  • Foster the relationship with System Computing Services (SCS)
    • Ensure SCS is aware of campus initiatives that will impact SCS services
    • Ensure the campus is aware of SCS initiatives that will impact campus services
  • Review technology trends and make recommendations for:
    • New technology projects and services in light of campus strategic directions
    • IT purchasing standards that anticipate future technology
    • Hiring qualifications and employee development programs
  • Provide an annual assessment to the TAC of the TRB’s performance in fulfilling these charges

Each initiative in the UNLV IT Master Plan provides additional guidelines for fulfilling these charges.

Escalation

Unresolved issues will be escalated to the TAC as needed.

Standing Campus Technology Groups

Proposed in IT Master Plan
  • Cyber Security Team 
  • Research Technology Group
Existing
  • Mobile Application Coordination Group
  • Faculty Technology Advisory Board
  • Student Technology Advisory Board
  • Learning Management System Coordinating Committee