Webex Tips: Gray Boxes Blocking Screen View

May. 11, 2020

Staying connected with your team, colleagues, and students is important, and Webex allows you to do just that. 

As a faculty or staff member, you can use the tool to host virtual meetings - even share your screen with meeting attendees.

But as a host, what do you do if gray boxes block the view of your attendees when you screen share?

Hide Gray Boxes

  • The host can move the boxes or enable clear-view mode by pressing Ctrl+Alt+Shift+H​ and then clicking OK on the clear-view pop-up. 
  • All meeting controls, boxes, and notifications are hidden in this mode. 
  • To exit clear-view mode, press ESC or press Ctrl+Alt+Shift+H

Webex has more information about how to share your screen without an obstructed view online.